Box Technologies, the UK provider of customer interface technology solutions, has been appointed by SPAR as its preferred hardware supplier. As a result Capper, one of six distribution companies for the SPAR chain utilised Box's expertise to upgrade and develop its new EPoS system, within 400 stores nationwide.

As Capper's existing EPoS solution was being discontinued, Box Technologies produced a bespoke solution, providing an integrated retail hardware solution, which would take the clients retail technology in-store, to the next level.

Dave Dooley, Sales & Marketing Director at Box Technologies, said: "Within the convenience store sector, footfall and length of time in store are crucial; by making the whole shopping experience a pleasant one for time-poor customers, who want to be able to shop quickly and easily, this provides opportunities for the retailer to maximize up sell opportunities, prompt return visits etc. The brief was to upgrade the existing customer interface hardware and software in the most visually appealing way, to provide a complete solution for their in-store retail technology, whilst ensuring efficiencies in-store for the customer, but also store personnel".

Having worked with SPAR since 2007, Capper briefed in Box Technologies - with the reassurance of working with a leading company in customer interface technology solutions, who would be able to develop a solution that would give SPAR the technology it needed, married with an attractive layout, look and feel within its stores. Box Technologies' pre-sales consultancy and account Management team liaised with Capper to fault find the existing platform, identify key technical specifications and site audits in store and provide ongoing support, at every stage of the process both pre- and post-installation.

The total solution provided by Box Technologies incorporated the Toshiba WILLPOS B10 modular EPoS system, including Scanners, Cash drawers, Printers and bespoke SpacePoles. The counters work around a modular configuration and other solutions were integrated as part of the total in-store solution.

Mike Harris, Capper's EPoS Manager said: "As part of the roll out, 60 stores are already up and running with more to follow and the total solution provided by Box Technologies has proved to be a tremendous success. In fact, it's been such a success that stores that don't have it yet are constantly asking when their store will be receiving the new platform. Our operators love it because it's high-tech yet user friendly. It looks good and it works. Thanks to Box, their maintenance costs have been reduced considerably as has the need for call outs. Box didn't just come up with standard answers or stock solutions, they were incredibly flexible. They were prepared to think creatively, providing bespoke space poles as part of the system and they are a great success. Feedback has been excellent, with stores reporting increased and accelerated footfall."

Acerca da TOSHIBA TEC Corporation

A TOSHIBA TEC Corporation planifica, desenvolve e comercializa equipamentos e serviços para pontos de venda, caixas registadoras, balanças, impressoras de códigos de barras, periféricos e software de sistemas de informação em toda Europa, Médio Oriente e África. Como fornecedor de soluções globais, a TOSHIBA TEC Europe oferece um pacote completo desde a consultoria e desenho de sistemas até à instalação e manutenção.
Com sede central em Bruxelas, Bélgica, a TOSHIBA TEC Europe tem três divisões: a divisão de vendas de equipamentos para o comercio, identificação automática e a divisão de Serviços.
A TOSHIBA TEC é uma companhia independente da Toshiba Corporation, a sétima companhia a nível mundial de equipamento eléctrico e electrónico e a 91ª do mundo em terminais de venda. A Toshiba é líder mundial e inovador em alta tecnologia, fabricante e comercializador diversificado de avançados produtos eléctricos e electrónicos para sistemas de informação e comunicações; produtos digitais de consumo, dispositivos e componentes electrónicos, sistemas de energia, incluindo energia nuclear, sistemas de infra-estrutura industrial e social, e electrodomésticos.
A Toshiba foi fundada em 1875, e actualmente opera numa rede global de mais de 740 empresas, com 204.000 colaboradores em todo o mundo e em 2009 as vendas anuais foram superiores a 6.3 triliões de Ienes (US$68 milhões de dólares).
Para mais informação sobre os sistemas de ponto de venda, caixas registadoras, balanças, impressoras de códigos de barras RFID-ready, periféricos e software de sistemas de informação para retalho e Auto ID da TOSHIBA TEC, ou para o distribuidor na sua área, ligue para +351 21 422 20 64 ou visite o nosso sitio em www.toshibatec-eu.pt.

Para mais informação:

TOSHIBA TEC Europe Retail Information Systems
Taguspark, Núcleo Central – 363/365
2740-122 - Porto Salvo PORTUGAL
Contacte-nos: Susana Costa
Tel.: +351 21 422 20 64
Fax: +351 21 424 02 11
E-mail: marketing@toshibatec-eu.pt
Web: www.toshibatec-eu.pt

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