ROSSMANN drugstores opt for storeMate software, POS hardware and Services from TOSHIBA TEC

KREFELD, Germany, March 2010 – Germany’s drug store retailer ROSSMAN introduces TOSHIBA TEC storeMate into all its stores in Germany. The flexible, Windows-based retail software suite allows ROSSMANN to adapt to market requirements faster and more efficiently.

The innovative storeMate software suite in combination with TOSHIBA TEC’s TouchPOS hardware provide a new front and back-office store solution that is being rolled out by the TOSHIBA TEC Services teams since January 2010. The nationwide roll out of this new hardware and software solution at all 1,500 ROSSMANN stores is scheduled to be completed by the end of this year.

ROSSMANN, Germany’s third-largest drug store chain, today has above 1.500 outlets in Germany. With 17.000 drug store products, of which 8.000 are core products for perfume, cosmetics and health care of leading brands, it offers an exceptional wide portfolio. Moreover, ROSSMANN lays great emphasis to present a large product offering in environmentally friendly product as well as its in-house brand. ROSSMANN posted EUR 4.1 billion total turnover (including international operations) for 2009.

With the new intuitive user-friendly storeMate at the cashier’s fingertips making the cashier process easier, so the cashier can now pay more attention to the customer. At the same time, staff training is reduced to a minimum. During the software roll out all displays are simultaneously being replaced by TOSHIBA TEC TouchPOS systems. ROSSMANN also acquired TOSHIBA TEC WILLPOS B20 back-office servers to have a consistent operating platform with highly ruggedized systems in place for many years to come.

“Our main decision criterion for the new software solution was that it needs to be flexible in such a way that it seamlessly integrates changes of our management processes,” Achim Wellmann, IT Director at ROSSMANN said. “storeMate’s innovative architecture, its built-in flexibility and efficiencies have convinced us that we are set for today and for the future.”

“Another key criterion for us was the willingness and the subsequent deep involvement of TOSHIBA TEC to customize the EPOS solution according to our specifications. Our selection procedure has clearly shown that TOSHIBA TEC is the right choice for us. They offer hardware and software as well as after-sales services, including a nationwide roll out from a single source. We will profit from having TOSHIBA TEC as a single point of contact for all IT related questions of our new EPOS solution.”

For a seamless and efficient operation of the stores, ROSSMANN uses the Teris System Control and storeMate Central Office software components. This ensures the retailer to work on all store and system data at his central office at Burgwedel as well as to create advertising and marketing actions there and to distribute them to all POS systems in a simultaneous way. The system keeps a continuous check on the IT processes and the data streams to prevent any malfunctions or solve any issues before they become a problem.

TOSHIBA TEC’s Teris System Control allows ROSSMANN to get around possible POS downtime due to a problem with a hardware or software component. Teris System Control is a powerful System monitoring tool which permanently checks the mission-critical store processes, including the hardware and software platforms as well as the operating systems. The monitoring information is sent in real-time to head office to allow for a defect component to be repaired or replaced before the malfunction threatens to shut down the POS system.

“storeMate is a European retail software suite developed at the TOSHIBA TEC Centre of Competence in The Netherlands together with local expert teams,” Ulrich Hieber, Divisional Manager Retail at TOSHIBA TEC Germany said. “ROSSMANN’s choice was for a retail software suite with a proven track record and with upgrade capabilities and modules that are already operational in other countries. This is to ensure a fast and successful implementation whenever they are needed. We stand by our customers, always, wherever they need us.”

About ROSSMANN

As the inventor of drug store discounters in Germany Dirk Rossmann opened his first drug store in 1972 in Hannover. Today the Rossmann group with 2.900 staff in over 2.200 stores, of which 1.500 in Germany, 700 in Eastern Europe is the 3rd largest drug store chain in Germany. With 17.000 drug store products, of which 8.000 are core products for perfume, cosmetics and health care of leading brands, Rossmann offers an exceptional wide portfolio. Moreover, Rossmann lays great emphasis to present a large product offering in environmentally friendly product as well as its in-house brand characterized by quality. Turnover 2009: 4.116bn EUR (Germany 3.125bn EUR). More information at www.rossmann.de

Acerca de TOSHIBA TEC Europe

TOSHIBA TEC Europe (TERIS) planifica, desenvolve e comercializa produtos e serviços de equipamento para o ponto de venda, caixas registadoras, balanças, impressoras de códigos de barras, periféricos e software de sistemas de informação em toda Europa, Meio Oriente e África. Como fornecedor de soluções globais, a TOSHIBA TEC Europe ofrece um pacote completo de consultoria e desenho de sistemas para a instalação, operação e manutenção.

Com sede central em Bruxelas, Bélgica TERIS tem três divisões: a divisão de vendas de equipamento para o comercio, identificação automática e impressão de Código de Barras e a divisão de Serviços.

TOSHIBA TEC é uma companhia independente da Toshiba Corporation, líder mundial e inovador em alta tecnologia, fabricante e comercializador diversificado de avançados produtos eléctricos e electrónicos para sistemas de informação e comunicações que abarcam, produtos digitais de consumo, dispositivos e componentes electrónicos, sistemas de energia, incluindo energia nuclear, sistemas de infra-estrutura industrial e social, e electrodomésticos.

Toshiba foi fundada em 1875, e actualmente opera numa rede global de mais de 730 empresas, com 199.000 colaboradores em todo o mundo e vendas anuais que superam os 67 mil milhões dólares (USA).

Para mais informação sobre os sistemas de ponto de venda, caixas registadoras, balanças, impressoras de códigos de barras, periféricos e sistemas de informação software da TOSHIBA TEC, ou para o distribuidor na sua área, chame a +351 21 422 20 64 ou visite o nosso sitio em www.toshibatec-eu.pt.

Para mais informação:

TOSHIBA TEC Europe Retail Information Systems
Taguspark, Núcleo Central – 363/365
2740-122 - Porto Salvo PORTUGAL
Contacte-nos: Susana Costa
Tel.: +351 21 422 20 64
Fax: +351 21 424 02 11
E-mail: marketing@toshibatec-eu.pt
Web: www.toshibatec-eu.pt

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